Shipping policy

SHIPPING POLICY

Last updated: October 3, 2026

Thank you for shopping at Merrylume! We are committed to providing our customers with a transparent and reliable shopping experience.

1. ORDER PROCESSING

All Merrylume orders are carefully prepared and processed before shipment.

Please allow approximately 1–3 business days for order processing before your package is shipped.

Business days do not include weekends or applicable holidays.

2. SHIPPING AND DELIVERY

We proudly offer worldwide shipping. 🌎

Once your order has been processed and shipped, estimated delivery is approximately:

United States: 7–15 business days

International Orders: Delivery times vary depending on the destination and local carrier.

International delivery may take longer depending on the destination country, customs processing, local postal services, holiday demand, or other circumstances outside our control.

All delivery times are estimates and are not guaranteed.

3. FREE WORLDWIDE SHIPPING

We offer FREE standard shipping worldwide on all orders. 🌎✨

There is no additional standard shipping charge at checkout.

If optional expedited or premium shipping services become available, any applicable charges will be clearly displayed before you complete your purchase.

4. ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information when available.

Please allow additional time for your tracking information to become active after receiving your shipping confirmation.

Tracking availability and updates may vary depending on the destination and local carrier.

5. SHIPPING DELAYS

We work to process and deliver orders within the estimated timeframes provided.

During periods of high demand, particularly during the Christmas and holiday season, carriers may experience unexpected delays.

International shipments may also experience additional delays due to customs processing, local carriers, weather conditions, or other circumstances outside our control.

If a significant issue affects your order, please contact our support team so we can assist you.

6. CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable customs duties, taxes, or import fees are determined by local authorities and may be the responsibility of the customer unless otherwise stated at checkout.

Merrylume does not control customs processing times or charges imposed by local authorities.

7. INCORRECT SHIPPING INFORMATION

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping information, please contact us as soon as possible at merrylumeco@gmail.com.

We will do our best to accommodate address changes before your order has been processed or shipped.

Once an order has been dispatched, we may not be able to modify the shipping address or destination.

Merrylume is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

8. LOST OR DAMAGED PACKAGES

If your order arrives damaged or you believe your package has been lost, please contact us as soon as possible at merrylumeco@gmail.com.

Please include your order number and any relevant information or photographs.

Our support team will review your case and assist you with an appropriate resolution.

9. DELIVERY CONFIRMATION

Once a package has been marked as delivered by the shipping carrier, please check your mailbox, front door, surrounding property, household members, neighbors, or any designated delivery location.

If you are unable to locate a package marked as delivered, please contact us so we can help review the available tracking information.

10. CONTACT US

If you have any questions regarding shipping, tracking, or your order, please contact our customer support team.

Store: Merrylume
Email: merrylumeco@gmail.com
Business location: Naples, Florida, United States

Thank you for choosing Merrylume! 🎄✨